Policies & Agreements

Protection of Personal Data and Privacy Policy

At TransferOperator.com, we prioritize the security and privacy of your personal data. Here’s an overview of our practices:

  1. Data Collection
    We collect personal information such as your name, contact details, and travel preferences solely to provide you with efficient transfer services.
  2. Data Usage
    Your data is used for booking confirmation, service updates, and improving our offerings. We do not share your information with third parties without your explicit consent, except where legally required.
  3. Data Protection
    We implement robust security measures to safeguard your personal data against unauthorized access, alteration, or misuse.
  4. Your Rights
    You have the right to access, modify, or request the deletion of your personal data at any time. Simply contact our support team to exercise these rights.
  5. Cookies
    We use cookies to enhance your website experience. You can manage your cookie preferences through your browser settings.

For more detailed information, please refer to our full Privacy Policy or contact us directly.

Distance Sales Agreement

This Distance Sales Agreement ("Agreement") outlines the terms and conditions between TransferOperator.com ("Service Provider") and the customer ("Customer") regarding the provision of transfer services booked online.

1. Subject

This Agreement governs the remote sale and provision of transfer services, including bookings made through our website.

2. Service Details

The Service Provider commits to delivering transfer services as specified in the booking confirmation, including the selected vehicle type, pick-up, and drop-off locations.

3. Pricing and Payment

All prices are listed on our website and include applicable taxes. Payments must be completed during the booking process via the available payment methods.

4. Cancellation and Refund Policy

  • Cancellations made 24 hours before the scheduled transfer time are eligible for a full refund.
  • Cancellations within 24 hours of the transfer time may be subject to a partial or no refund.

5. Customer Responsibilities

The Customer must provide accurate booking details and arrive on time at the specified pick-up location.

6. Service Provider Responsibilities

The Service Provider ensures the punctuality and quality of the transfer services. However, unforeseen delays due to traffic, weather, or other force majeure events are exempt from liability.

7. Dispute Resolution

In case of disputes, parties will first seek to resolve the matter amicably. If unresolved, disputes will be settled under the jurisdiction of Antalya Courts.

8. Acceptance

By completing a booking, the Customer acknowledges and accepts this Agreement.

For detailed terms, please contact our support team or refer to our full policy on our website.

Terms & Conditions

By using the services of TransferOperator.com, you agree to the following terms and conditions:

1. Booking and Confirmation

  • All bookings must be made through our website or approved channels.
  • A booking confirmation email will be sent upon successful payment.

2. Services Provided

  • We provide transfer services as per the details specified in your booking.
  • Vehicle types and amenities are subject to availability.

3. Customer Responsibilities

  • Customers must ensure accurate information when booking and be ready at the designated pick-up time and location.
  • Any delays caused by the customer may result in additional charges.

4. Cancellation and Refunds

  • Cancellations made 24 hours before the scheduled transfer are eligible for a full refund.
  • Late cancellations or no-shows are non-refundable.

5. Changes to Bookings

  • Modifications are subject to availability and must be requested at least 24 hours before the transfer time.

6. Liability

  • We are not responsible for delays caused by traffic, weather, or force majeure events.
  • Our liability is limited to the value of the booked transfer service.

7. Privacy

  • All personal information is handled in accordance with our Privacy Policy.

8. Governing Law

  • These terms are governed by the laws of Turkey, and disputes will be resolved in the Antalya Courts.

For further inquiries or detailed policies, please contact us directly.

Privacy Policy

At TransferOperator.com, we are committed to protecting your personal data. Here is an overview of our privacy practices:

1. Data Collection

We collect personal information such as your name, contact details, and travel preferences to provide and improve our services.

2. Data Usage

Your data is used for booking confirmation, service delivery, customer support, and improving user experience.

3. Data Sharing

We do not share your data with third parties unless required by law or necessary for providing our services (e.g., payment processing).

4. Data Security

We implement advanced security measures to safeguard your data from unauthorized access, alteration, or loss.

5. Cookies

We use cookies to enhance website functionality and user experience. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Please contact our support team to make a request.

For more details, please refer to the full Privacy Policy available on our website.

CONTACT US

info@transferoperator.com

Murataşa Mahallesi. Yenigöl Caddesi 03/E 
Antalya/Turkey

 

506-166-6369